Question 1

How do I register my textbook / eBook to access the resources and practice portal?

Accepted Answer

For Print books: Locate the unique code on the first page of your book and register your book here https://edgelxp.cerifi.com/register-code If you already have an account, you will have the option to login once the code is entered. For eBooks: From your VitalSource Bookshelf account, open the book you want to register. You will see a pop-up box in the top right corner that shows “This item contains an access code. Click here to reveal.” NOTE: You must be logged into the VitalSource website to view the access code. The code will not appear in the Bookshelf app. Once selected, you will be provided with a code that you will need to use to register the eBook https://edgelxp.cerifi.com/register-code For Used Books: Please reach out to info@money-education.com for additional support.

Question 2

What kind of device do I need to access the digital book?

Accepted Answer

VitalSource Bookshelf is available for PC, Mac, Apple ipads and iphones, Kindle Fire, and Android tablets and smartphones. Click here for directions on downloading VitalSource Bookshelf to your account: https://support.vitalsource.com/hc/en-us/articles/201344733-Bookshelf-Download-Page Visit  http://support.vitalsource.com  for tutorials, password resets, solutions to common questions, and tips and tricks from other VitalSource users.

Question 3

How do I access my digital book?

Accepted Answer

Money Education digital eBooks are provided through VitalSource Bookshelf. Upon completion of your order, you will receive an email from info@money-education.com with your VitalSource eBook code. VitalSource e-book Redemption Instructions: Visit www.vitalsource.com Click “sign in” in the top right-hand corner of the page. Sign in if you already have an account. If you do not, click “create an account” below. Once signed in to your account, click “redeem” in the top right hand corner of the page. Place redemption code in the box to add your Money Education book to your VitalSource library. If you forgot your password, you must go to VitalSource directly: https://bookshelf.vitalsource.com/#/user/forgot You can also go to: https://bookshelf.vitalsource.com/#/user/signin Click the “Forgot my password” link to change the VitalSource password and log in.

Question 4

Does my eBook expire?

Accepted Answer

As long as you download the eBook from your VitalSource Bookshelf to your device, these books will not expire. Viewing the eBook through the VitalSource website (as opposed to your own device / Bookshelf app) will expire five years from the purchase date.  Downloading the eBook to your personal device: Log in to your VS Bookshelf account Open the book you want to download Select the gear icon at the bottom left of the screen Scroll to the bottom of the menu and select “Read Offline” Follow the prompts to download the eBook to your personal device

Question 5

Can I print the eBook? Is my eBook a pdf file?

Accepted Answer

eBooks are provided through VitalSource Bookshelf. These products are not pdf files and cannot be printed. Visit  http://support.vitalsource.com  for tutorials, password resets, solutions to common questions, and tips and tricks from other VitalSource users.

Question 6

When I purchase a print textbook, do I also get digital access?

Accepted Answer

Print and digital textbooks are separate products. We offer print and digital bundles which allows you to purchase both the print and digital book at a discounted price.

Question 7

How do I return a book / eBook / Portal Access?

Accepted Answer

Product(s) purchased directly from Money Education must be returned within 30 days from the invoice date. All returned items must still be covered in the original shrink-wrap to receive a refund. Money Education will not issue a credit on any product(s) with broken shrink-wrap. Shipping charges from the original invoice are nonrefundable. The customer is responsible for paying shipping charges on returned items. Returns should be sent to the address listed. Emprint Attn: Returns Dept. / Money Education 19151 Highland Road Baton Rouge, LA 70809 All returned books must still be covered in the original shrink wrap to receive a refund. Money Education will not issue a refund on any book(s) and/or QuickSheets with broken shrink wrap. eBooks  can be returned within 7 days of purchase date, provided that you have not yet downloaded the textbook or accessed the online resources available. Portal access  is non-refundable. Please note: Refunds may take 7-10 days business days to show on your statement.

Question 8

Can I use an older edition for my class?

Accepted Answer

Money Education recommends using the most current editions of the textbook(s) to ensure you receive the most up-to-date information for your studies. However, if you have an older edition, we suggest having your instructor approve the edition prior to class. (Note: Ancillary materials are available for current editions and one edition prior.)

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